How to Personalize the Guest Journey and Set Your Hotel Apart

  Over the next 12 months of recovery, every dollar of revenue coming into your hotel counts. “Winning” means bringing in more share of revenue than...

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Integrations are Key to Unlocking Innovation in Our ‘New Normal’

Relying on well-integrated technology will be critical for hotels to operate more efficiently and drive revenue in our new, post-pandemic world.

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Vagabond Inn Relies on Efficiency While Positioning for Rebound

The hospitality industry was turned upside-down in March 2020 and both owners and operators have been forced to adapt on the fly to new demand...

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Beyond Recovery: With Reduced Staff, Revenue Leaders Focus on Automation and Efficiency

Watch our latest panel discussion with Vagabond Inn and Oracle for insights, tips, and more as we move 'Beyond Recovery!'

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Seminole Hard Rock’s Online Loyalty Redemption Strategy Hits Big

Originally found on HospitalityNet.org Marketing to casino loyalty guests hasn't progressed much over the years. In most cases, players still wait...

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Welcome Travelers Back with an Improved Digital Lobby

Originally published on LodgingMagazine.com. A hotel’s digital presence has never been more important. While call centers and traditional travel...

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Client Spotlight: Data Permeates All Departments at Aparium

It’s becoming more and more apparent that, for hotels to lead their respective markets in recovery, leadership must have a dedicated focus on data....

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Beyond Recovery: Optimize Channel Connectivity and Win Market Share

Our latest panel talks us through how hoteliers can optimize channel mix and ensure you're driving bookings and revenue through the most appropriate...

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SHR 2020 Year in Review

Though we shared a challenging year with so many in hospitality, we did manage to accomplish memorable feats. Here are some of the highlights and...

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Client Spotlight: Shawn Bryant, CEO, Wellsboro Hotel Group

Shawn Bryant is the CEO of a two-property hotel group in the mountains of Pennsylvania. Here’s what he has to say about Maverick CRM.

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