Why Now is the Time For Your Hotel Company to Appoint a Chief Commercial Officer

It’s often said that a downturn is the best time to make changes. While the COVID pandemic decimated demand and revenue for many businesses, one...

Read More

Why Post-Pandemic Market Segmentation is More Important Than Ever

Diving deep to learn more about who exactly is booking your hotel rooms and what channels they are booking on has always been important to hotel...

Read More

A Clean Start to Hotel Distribution As the Pandemic Persists

As hospitality rebounds from an unprecedented shutdown, hoteliers are in some ways starting from scratch, and the temptation is there to fill rooms...

Read More

Beyond Recovery: Drive Loyalty with Impactful Guest Experiences

Watch our latest panel discussion with Basecamp Hotels and Wellsboro Hotel Company for insights into driving loyalty with impactful guest...

Read More

How to Personalize the Guest Journey and Set Your Hotel Apart

  Over the next 12 months of recovery, every dollar of revenue coming into your hotel counts. “Winning” means bringing in more share of revenue than...

Read More

Integrations are Key to Unlocking Innovation in Our ‘New Normal’

Relying on well-integrated technology will be critical for hotels to operate more efficiently and drive revenue in our new, post-pandemic world.

Read More

Vagabond Inn Relies on Efficiency While Positioning for Rebound

The hospitality industry was turned upside-down in March 2020 and both owners and operators have been forced to adapt on the fly to new demand...

Read More

Beyond Recovery: With Reduced Staff, Revenue Leaders Focus on Automation and Efficiency

Watch our latest panel discussion with Vagabond Inn and Oracle for insights, tips, and more as we move 'Beyond Recovery!'

Read More

Seminole Hard Rock’s Online Loyalty Redemption Strategy Hits Big

Originally found on HospitalityNet.org Marketing to casino loyalty guests hasn't progressed much over the years. In most cases, players still wait...

Read More

Welcome Travelers Back with an Improved Digital Lobby

Originally published on LodgingMagazine.com. A hotel’s digital presence has never been more important. While call centers and traditional travel...

Read More