Approaching the Tech Buffet Without Getting Sick

Guest-Contributed by Margaret Ady, Co-Founder, apaleo. Originally published on the apaleo blog . Don’t lie; you know you’ve done it. I sure have. The...

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The Hotel Tech Podcast | Everything Your Hotel Should Know About Voice Search

By 2020, 50% of search will be by voice. What's driving voice search? What is your hotel going to do not get left behind? The CEO of Milestone, the...

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Is Your Hotel Ready for More Online Reservations?

Contributed by Sarah Jones , Director of Special Projects and Key Client Success, SHR   According to Kalibri Labs’ 2019 Hotel Industry Performance...

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The New Metasearch: Smart Bidding with Google for Guest Acquisition and Conversion

From the Partnership Between SHR and Triptease   Recently, Google launched a full destination search site for hotel listings in a move that could...

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The Hotel Tech Podcast | Your Hotel Can Compete by Deploying Right-sized Distribution

One size doesn't fit all. Glenn and Estella chat with Millennium's SVP of Digital Distribution & Revenue Strategy about his approach to right-sizing...

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Client Spotlight: April Weatherly, Director of Telephony Optimization & Analytics, Red Lion Hotels Corporation (RLHC)

Contributed by Paula Perrin, Sr. Market Analyst, SHR How do you see the CRO, Central Reservations Office, today?

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The Hotel Tech Podcast | State of the Revenue Management System

Vivek Bhogarju joins Glenn and Estella to talk about the current crossroads hoteliers find themselves with regards to understanding and adoption of...

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Client Spotlight: Amanda Saye, Vice President of Franchise Operations, GreenTree Hospitality Group

Contributed by Paula Perrin, Sr. Market Analyst, SHR Did you always know that you would work in hospitality?

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The Hotel Tech Podcast | Know Thy Guest: Is Personalization the Key to Brand.com Bookings?

The battle between OTAs and booking direct rages on, and while brands are expected to continue inching forward with   brand.com  reservations, hotels...

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Humanizing the Guest Experience in an Increasingly Tech-Driven World

Contributed by Kelly Popp, Senior Director of Business Development, SHR Research continues to show that today’s hotel guests want to feel personally...

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