Robotic Process Automation Will Shape the Future of Hotel Operations

By Angelo Directo, VP, Design and Innovation In the wake of the COVID pandemic, hotel operators are facing intense pressure to mitigate rising labor...

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HDC: Dodging Obstacles and Evolving Strategies to Capitalize on Recovery

Speakers at the Hotel Data Conference discuss hotel marketing best practices on a panel titled "The dos and don’ts of selling your hotel guestrooms"...

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Guest blog: All about metasearch management

Metasearch, otherwise known as price comparison sites, have become essential to promote a hotel’s direct rate in real time, as well as drive traffic...

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IDM Hospitality Harnesses the Power of Technology to Remain Unique

Becky Rogers joined Wisconsin-based IDM Hospitality Management 18 years ago as the GM of the company’s only hotel at the time, a 54-room boutique...

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Aparium’s Revamped Focus on Conversion Rates Drives Success

Since its inception, Chicago-based Aparium Hotel Group has set itself apart as a new kind of hotel brand—one that allows itself to venture off the...

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Hotel Rival Increases Direct Bookings By Connecting its CRS and Booking Engine

The 99-room Hotel Rival is a cozy boutique hotel in Stockholm, Sweden. Its central location in the city – along with its bars, bistro and the newly...

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Changes and Challenges: The Post COVID APAC Hospitality Market

By Neil Kao, InTeam Hospitality; and May Faridah, SHR The Asia-Pacific (APAC) hotel region is facing its own unique set of challenges as it adapts...

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Don’t Let Your Competitors Outsmart You

By Estella Hale For several reasons, hoteliers today are acutely focused on building better connections with their guests. Whether it’s pre-booking,...

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How Revenue Leaders Plan to Capitalize on the Return of Travel

Your guests are ready to hit the road again after the pandemic. But they’ve changed; have you? By Tim Kolman, SHR As the hotel industry emerges from...

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6 Steps to Using Hotel Data to Power Upsells

By Sandro Christofori.  Understanding customer data and extracting meaningful insights from that data is essential today, and can propel upselling...

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