Elite Hotels invests in the future to create the best guest experience

Jakob Norrby, owner and editor of Turismnytt, met with Elite Hotels and SHR to find out a bit about the rationale behind such an investment and what...

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O’Callaghan Collection bets on Digital to Prepare for Recovery

During the worst days of COVID restrictions in Ireland last year, executives at O’Callaghan Collection – a group of five 4-star hotels in Dublin and...

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Client Spotlight: Moonrise Hotel Leverages Wave RMS

One Small Step for Leadership at the Moonrise Hotel With a skeleton staff, the GM at this hip St. Louis boutique hotel is stretched thin....

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Building Strategies to Drive and Convert More Direct Traffic

The COVID-19 pandemic and subsequent travel lockdown has level-set many of the hospitality industry’s expectations. Whether, and when, things will...

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How Simplified Integrations Are Paving the Way for Next-Gen Hotel Tech

Integrating disparate hotel technology systems has been a challenge for decades, but it feels like new consumer demands have finally forced a sea...

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Nicole Adair joins 15 experts to weigh in on Benchmarking & traditional comp sets

"Many, if not most, hotels have more than one comp set," explains Nicole Adair, Director of Revenue Management for Hire at SHR. "Depending upon...

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Why Now is the Time For Your Hotel Company to Appoint a Chief Commercial Officer

It’s often said that a downturn is the best time to make changes. While the COVID pandemic decimated demand and revenue for many businesses, one...

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Why Post-Pandemic Market Segmentation is More Important Than Ever

Diving deep to learn more about who exactly is booking your hotel rooms and what channels they are booking on has always been important to hotel...

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A Clean Start to Hotel Distribution Post COVID-19

As hospitality rebounds from an unprecedented shutdown, hoteliers are in some ways starting from scratch, and the temptation is there to fill rooms...

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How to Personalize the Guest Journey and Set Your Hotel Apart

  Over the next 12 months of recovery, every dollar of revenue coming into your hotel counts. “Winning” means bringing in more share of revenue than...

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