Why Now is the Time For Your Hotel Company to Appoint a Chief Commercial Officer

It’s often said that a downturn is the best time to make changes. While the COVID pandemic decimated demand and revenue for many businesses, one...

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Why Post-Pandemic Market Segmentation is More Important Than Ever

Diving deep to learn more about who exactly is booking your hotel rooms and what channels they are booking on has always been important to hotel...

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A Clean Start to Hotel Distribution Post COVID-19

As hospitality rebounds from an unprecedented shutdown, hoteliers are in some ways starting from scratch, and the temptation is there to fill rooms...

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How to Personalize the Guest Journey and Set Your Hotel Apart

  Over the next 12 months of recovery, every dollar of revenue coming into your hotel counts. “Winning” means bringing in more share of revenue than...

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Vagabond Inn Relies on Efficiency While Positioning for Rebound

The hospitality industry was turned upside-down in March 2020 and both owners and operators have been forced to adapt on the fly to new demand...

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Women in Revenue: 6 Leaders Share Their New Normal

2020 was a transformational year for revenue leaders across the globe. Old strategies to measure supply and demand became obsolete almost overnight...

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Understanding Artificial Intelligence for the Everyday Hotelier

Automation, artificial intelligence, machine learning – all are buzzwords that are admittedly hard to differentiate from each other but play an...

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What is data science and what does it enable hoteliers to do?

Originally published on Phocuswire.com.

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Digital Adoption: How a Modern Tech Stack Will Drive Hotel Recovery

Here's a recap of last week's panel discussion on digital adoption amid the pandemic. While demand has slowed and revenue fallen over the past eight...

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Technology Powers the Return of Wall Street Inn

Managing an independent hotel is a grind, especially in a cut-throat environment like New York City.

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