GDS Series: 3 Best Practices to Increase GDS Revenue Starting Today

    Contributed by Paula Perrin, Sr. Market Analyst, SHR Global Distribution Systems (GDS) are used by Travel Agents (TAs) and Online Travel Agencies...

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    GDS Series: Fast Fixes for Today's Top 4 GDS Challenges

    Contributed by Paula Perrin, Sr. Market Analyst, SHR Global Distribution Systems (GDS) are used by Travel Agents (TAs) and Online Travel Agencies...

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    Better Together: Making the Most of Channel Managers and Your CRS

    To read this post in German, please click here. Contributed by Matt Braddy, Key Client Success Manager, SHR Like most hoteliers trying to figure out...

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    Building Real Loyalty to Compete with the Big Brands

    Contributed by Paula Perrin, Sr. Market Analyst, SHR Loyalty has begun to break free of the traditional “program” mentality. This trend is growing,...

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    Ctrip: Using Your CRS to Tap into China's Biggest OTA

    Contributed by Samantha Wai, Regional Marketing Manager-APAC, SHR As incomes in China have risen in recent years, so too has the amount of...

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    How Instagram is Changing the Hotel Booking Process

    Instagram -- the social media platform with one billion monthly active users that is especially popular with millennials—is rolling out a new program...

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    Business and Pleasure? Attracting (and Converting) the Bleisure Traveler

    Contributed by Paula Perrin, Sr. Market Analyst, SHR Natasha, 32, is going to her company’s annual tech conference in Florida, all expenses paid. Her...

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    Multiplicity, Your Key to Unlocking Global Hotel Guest Markets

    Contributed by Paula Perrin, Sr. Market Analyst, SHR It can take years for emerging trends to fully reach the core consciousness of any field of...

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    Why Your Hotel Needs In-Depth Market Segmentation

    Marketing segmentation is the process of dividing your customers into groups, so you have a clear understanding of where your business comes from....

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    Why Your Hotel Should Be Using Metasearch

    Metasearch has become a huge player in the travel business. Billions of dollars have gone into travel metasearch in the last couple of years, and in...

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